COVID Considerations

• Installation of Airdresser Steamer to Sterilise all Garments and Kill COVID 19
• Installation of Hand Sanitiser Units for customers use
• Installation of Social Distance markers in store
• Provision of Masks for all customers
• Deep cleaning of stores, vans and continued hygiene practice in place.

FAQ

1. Is it safe to try on garments?
   Yes. Our Airdresser steamers sterilise all garments before appointments, this kills COVID 19.
2. Do I need to wear a mask in appointments?
   Yes. We will provide a mask for you to wear and keep. These are washable.
3. Will my tailor be able to be socially distanced from me?
   Tailors will follow government guidelines when measuring, such as working side to side rather than face to face
4. Is it safe to handle fabric swatches?
   Yes. All our inspiration fabrics and cards are disinfected before appointments.
5. Can I use the bathroom in store?
   Yes. Our bathrooms have been fitted with disposable paper towels for hygiene.
6. Are the changing rooms safe to use?
   Yes. The changing rooms are disinfected before appointments.
7. Is it safe for a tailor to visit me at home?
   Yes. If everyone at home is well, tailors can visit following government guidelines.
8. Will I always see the same tailor?
   Yes. Using a fixed team will reduce the number of people in contact.
9. Will my order be delayed due to COVID 19?
   No. We are not currently experiencing delays, this will be kept updated if changes occur.
10. Do you have hand sanitiser available?
    Yes. A Sanitiser station is situated at the entrance of stores, travelling tailors will have hand sanitiser available.

In Store Experience

We are working hard to provide a safe and comfortable environment for everyone to enjoy, by implementing the following:

• Strictly one appointment at a time
• Social distancing markers in place
• Hand Sanitising stations installed at entrances
• Airdresser Steamers installed to sterilise all garments and kill COVID 19
• Masks available for all clients
• Handwashing facilities available
• Communal areas cleaned between appointments
• All inspiration cards and fabric samples disinfected between appointments
• Stores Deep Cleaned on a weekly basis

Travelling Tailor Experience

• Tailors will visit homes providing everyone is well, without symptons and not isolating
• Tailors will confirm appointment on the day
• Tailors vans disinfected prior to use
• Tailors will wear masks at appointment
• Tailors will provide masks for clients to wear
• Social distancing to be observed where possible and/or government guidance followed
• All garments sterilised using the Airdresser Steamer prior to appointment
• Inspiration cards and fabric swatches disinfected prior to appointment
• Tailors to carry hand sanitiser and use prior to appointment